Terms and Conditions

Crowdhelix Terms of Service, Data & Privacy Policies

The following terms and conditions as well as any future modifications to them (the "Terms") constitute an agreement (the "Agreement") between you or your company ("you" or "your") and Crowdhelix Limited, a limited company registered in England and Wales under the number 8336338 and with its registered office at 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom ("Crowdhelix," "we," "us," or "our") governing your use, and our provision, of the Crowdhelix online platform, as defined below.

About these terms:

By using our platforms, services and websites including, but not limited to, those made available at www.crowdhelix.com and www.network.crowdhelix.com (collectively, "Crowdhelix"), you acknowledge that you have read, understood, accept and agree to be bound by the current version of the Terms, which include the following Privacy Policy and Cookie Policy:

View Privacy Policy View Cookie Policy

The Terms, and this Agreement, are effective as of 6th September 2019 (version number 1.3). We reserve the right to update and change the Terms from time to time without notice, effective immediately, by posting updated Terms on www.crowdhelix.com/terms. Any new features that augment or enhance Crowdhelix, including the release of new tools, services and/or platforms, will also be subject to the Terms. You agree to review the Terms regularly to be aware of any revisions. Your continued use of Crowdhelix after any such changes will constitute consent to any such changes.

You must be legally able to enter into this Agreement, and agree to these Terms, in your country of residence.

We may assign or transfer this Agreement or any of the Terms at any time, without your consent, and at our sole discretion.

If you do not agree to these terms, do not use, or immediately cease your use of, Crowdhelix and inform us immediately by emailing [email protected].


Crowdhelix is an online platform that we make available at www.crowdhelix.com, and related services we provide from time to time, including under “The Crowdhelix Network at www.network.crowdhelix.com. You, and other users, are able to use Crowdhelix to post opportunities for collaboration on grant proposals and short projects, and send messages, attachments and comments to other users in order to facilitate networking between different organisations and individuals in the field of research and technological innovation. When we refer to the "posting" of content in this Agreement, we mean any uploading, submission, storage, and/or transmission of information and/or materials using Crowdhelix, by any means.

To register for Crowdhelix you must provide a valid email address as well as any other information we request in order to complete the registration process, and be either an employee, partner or director of an organisation that is a client of ours and has been granted use of Crowdhelix. During the registration process you will be asked to select which organisation you are associated to from a list of our clients. If your organisation is not listed, please email us at [email protected] to discuss options and pricing.

You must neither impersonate another person nor misrepresent your identity or affiliations with other persons or entities when using Crowdhelix. In particular, you must not attempt to associate your account with an organisation that is a client of ours unless you are an employee, partner or director of that organisation.

You should only post content on Crowdhelix if you have the right to do so. You have sole responsibility for the content you post, and you accept all of the consequences of posting said content, even if this is done by another person using your account. All content posted, including content sent via direct messages to users, may be visible to us, other Crowdhelix users, search engines and any other internet user worldwide. We may also display a summarised extract of the content you post on Crowdhelix as well as the name of your organisation, on the front page of the Crowdhelix website, where it will be visible to the public and therefore anyone in the world. You should not, therefore, post any content in respect of which any duty of confidentiality applies or which you do not wish to make public for other reasons, including (but not limited to) information sent in direct messages to other users. If you are unsure whether you have the right to post certain content on Crowdhelix, do not post that content.

Although we keep a record of, and use, the metadata of direct messages sent to and from you on Crowdhelix, it is not our policy to review the content of these messages unless we are legally obliged to do so by a competent authority such as a law enforcement agency, or unless we have reasonable grounds to suspect that you are abusing Crowdhelix in contravention of these Terms. If you have any questions about the visibility of direct messages on Crowdhelix, or any other questions about posting content, you can email us at [email protected]

Crowdhelix uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the Terms.

Data Protection:

The data owner is Crowdhelix Limited, a limited company registered in England and Wales with the number 8336338 and with its registered office at 40 Bloomsbury Way, Lower Ground Floor, London, WC1A 2SE, UK. (Email: [email protected]).

The information you supply to us will be held on one or more databases, and will be used for the purpose of platform administration, usage monitoring, reporting, and to maintain a relationship with you as a customer or interested party. We may collect and process the following data about you:

  • Information that you provide when registering for Crowdhelix, including via the Facebook Authentication, Google OAuth and Twitter OAuth tools.
  • Information from content that you upload, submit, store and send through Crowdhelix.
  • Information that we gather from your use of Crowdhelix, such as from the content you post, from geolocation data, from server logs of your activities and other traffic data, from information received from our storing a unique identifier of your device, and from cookies placed on your device.
  • Information that you provide to us in person.
  • Information that you provide to us when you write to us (including by email).
  • Information that you provide to us when we speak to you by telephone. We may make and keep a record of the information you share with us.
  • Information that you provide to us by completing surveys and forms.
  • Information obtained by us from third parties in accordance with relevant legislation. This includes (but is not limited to) information you may provide to us via third party platforms including, but not limited to, our enquiry and CRM platform (Futuresimple), our events platform (Eventbrite), or our newsletter platform (Mailchimp), as well as via your own organisation and/or its representative(s).

Our use of your data:

We may use your data:

  • To deliver, develop, and administer the Crowdhelix platform and the Crowdhelix Network, and to enable your use of the services we make available to you and your organisation.
  • To provide your organisation’s nominated "super users" with (limited) information about you and your organisation’s use of Crowdhelix.
  • To help solve any issues you might be facing in your use of the Crowdhelix platform.
  • To send you marketing communications relating to our business which we think may be of interest to you by email or similar technology (you can inform us at any time if you no longer require marketing communications).
  • To deal with enquiries and complaints made by or about you relating to Crowdhelix and your use of it.
  • To create reports about the use of Crowdhelix.
  • To transmit in a non-personally identifiable form to our clients, partners or other trusted businesses or individuals.
  • To publicly report on general trends regarding the use of Crowdhelix.

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this data protection policy. If you are in the European Economic Area (EEA), information which you provide may be transferred to countries (including the United States and Australia) which do not have data protection laws equivalent to those in force in the EEA.

If we are involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different policy.

Our disclosure of your data:

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this data protection policy, we may disclose information about you:

  • to the extent that we are required to do so by law.
  • in connection with any legal proceedings or prospective legal proceedings.
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  • to any of our agents, suppliers or subcontractors (but only as reasonably necessary for our purposes as set out above).
  • to partners, funding bodies and sponsors.
  • to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
  • Except as provided in this data protection policy, we will not provide your information to third parties, and we will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Please let us know by emailing [email protected] if the personal information which we hold about you needs to be corrected or updated, or if you have any questions about this data protection policy or our treatment of your data. You may also instruct us to provide you with any personal information we hold about you, or instruct us not to process your personal data for marketing purposes.

Content restrictions:

You must not intentionally and maliciously disrupt the reasonable enjoyment of other Crowdhelix users. In particular, you must not post any unlawful, offensive, threatening, libellous, defamatory, obscene or otherwise objectionable content, or any content that violates any of the Terms.

If your use of Crowdhelix places unreasonable stress on our systems, we reserve the right to limit or disable your access to Crowdhelix without notice.

We reserve the right to remove content that we determine, in our sole discretion, to be in breach of these Terms. We are, however, not obliged to do this, and we cannot control all of the content that is posted on Crowdhelix. You therefore understand that by using Crowdhelix you may be exposed to Content that you may find offensive, indecent, incorrect or objectionable.

Crowdhelix contains links to third party websites. We are not responsible for the data protection policies or practices of other websites. You use the links at your own risk and expressly relieve us from any and all liability arising from your use of any third-party website.

You agree that under no circumstances will we be liable in any way for any content appearing on, or linked to via, Crowdhelix, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content. In short, you agree to use Crowdhelix at your own risk.

Our intellectual property:

We retain ownership of all proprietary rights in Crowdhelix and in all trade names, trademarks and service marks associated with it. You will not remove, deface or obscure any of our copyright or trademark notices, nor those of our suppliers, clients or partners. You may not reverse engineer, reverse compile or otherwise reduce to human readable form any software associated with Crowdhelix.

Subject to your compliance with the Terms including, without limitation, maintaining current and accurate registration information and (either you or your organisation) promptly paying any applicable fees, we hereby grant you a non-exclusive, non-transferable, revocable, worldwide license to access and use Crowdhelix only for purposes we specify. You may not resell, lease or provide Crowdhelix or access to Crowdhelix in any other way to anyone else, except as expressly permitted by us in writing.

Your intellectual property:

Crowdhelix allows you to upload, submit, store and send content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you remains yours.

When you post content on Crowdhelix, or provide us with feedback, you grant us (and our partners and collaborators) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with Crowdhelix), communicate, publish, publicly perform, publicly display and distribute such content.

The rights you grant under this license are for the purpose of operating, promoting, and improving Crowdhelix, and to develop new services and platforms. This license remains in effect even if you stop using Crowdhelix.

Warranties and disclaimers:

You understand and agree that Crowdhelix is provided "as is" and we expressly disclaim all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, non-infringement or bailment of your data on our servers. We make no warranty or representation regarding the results that may be obtained from the use of Crowdhelix, the security of Crowdhelix, or that Crowdhelix will meet any user's requirements. Use of Crowdhelix is at your sole risk. You will be solely responsible for any damage resulting from your use of Crowdhelix. The entire risk arising out of use, security or performance of Crowdhelix remains with you. No oral or written information or advice given by us or our authorised representatives will create a warranty or in any way increase the scope of our obligations.

Limitation of liability:

When permitted by law, Crowdhelix and its subsidiaries, affiliates, officers, employees, agents, partners and licensors will not be responsible for any indirect, incidental, special, consequential, punitive, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Crowdhelix has been advised of the possibility of such damages) in any way relating to or arising from this Agreement or the.

To the extent permitted by law, our total liability (and that of our suppliers and distributers) for claims under this Agreement is limited to the amount you paid us to use Crowdhelix. In all cases we (and our suppliers and distributors) will not be liable for any loss or damage that is not reasonably foreseeable.

You agree to hold harmless and indemnify Crowdhelix Limited and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of Crowdhelix or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and legal fees. This includes, but is not limited to, any breach by you of these Terms, and any claims arising from content you post on Crowdhelix.

Platform security:

You are responsible for maintaining the security of your account and password. You agree that we will not be liable to you or to any third party for any acts or omissions using your login.

You may not forge or manipulate headers, data, or network protocols to bypass security protocols, to disguise the origin of content or otherwise disrupt the intended use of Crowdhelix.


You may not use Crowdhelix, or information you receive through Crowdhelix, to solicit, interfere with, or attempt to entice away from Crowdhelix any client or user.

Modifications to Crowdhelix:

We reserve the right at any time and from time to time to modify or discontinue Crowdhelix, temporarily or permanently, and without notice. You agree that we will not be liable to you or to any third party for any such action.

Governing law:

These Terms, your rights and obligations, and all actions contemplated by these Terms will be governed by the laws of England and Wales, without regard to conflict of law rules. Any disputes arising under this Agreement will be heard in the courts of England, and the parties consent to submit to the exclusive jurisdiction of these courts.

Force Majeure:

We will not be liable for any failure to perform for the period that such failure or delay is beyond our reasonable control and could not reasonably have been foreseen or provided against, but does not include general economic or other conditions affecting markets generally.

General provisions:

This Agreement contains all the terms agreed to by the parties relating to the subject matter, replacing all previous discussions, understandings, and agreements.

If part of this Agreement is determined by any court or other competent authority to be unlawful and/or unenforceable, the rest of this Agreement will continue in effect.

Our failure to enforce any of rights under this Agreement does not constitute a waiver of any of our rights.

Nothing contained in this Agreement creates a partnership, joint venture, principal-and-agent, or any similar relationship between the parties.

The section headings contained in this Agreement are for reference purposes only and shall not affect the meaning or interpretation of this Agreement.


Any notices or other communications required hereunder, including those regarding modifications to the Terms, will be publicised on www.crowdhelix.com/terms. For notices made or advertised by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

Contact us:

If you have any questions about this Agreement or the Terms please feel free to contact us at [email protected]. We’ll do our best to respond in two business days.