Crowdhelix Introduces Two-Factor Authentication for Enhanced Security
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Crowdhelix is pleased to announce the introduction of Two-Factor Authentication (2FA), a significant step to further protect the security and privacy of our members.
Setting up 2FA is quick and simple. Members just need to log in to their Crowdhelix accounts to verify their identity with a one-time code sent to an authenticator app.
2FA is a security measure requiring users to provide two or more forms of verification before accessing their accounts. In addition to your usual password, you will be prompted to verify your identity with a second factor: a one-time code sent to your mobile device.
This upgrade is being implemented to better safeguard member data and collaborative activities against increasingly sophisticated cyber threats. By adopting 2FA, Crowdhelix is aligning with best practices in digital security and complying with the standards expected of trusted research and innovation networks.
What Crowdhelix Members Need to Know
Q: How can I set up 2FA?
Crowdhelix members can set up 2FA by following these 7 quick and easy steps.
- Log in to your Crowdhelix account
- Navigate to your profile settings
- Click on Login & Security
- Navigate to the set-up button alongside Two-factor authentication.
- If you don’t already have an authentication app, members will be prompted to download one of these three authenticator apps.
- Google Authenticator - Google Play Store | Apple App Store
- Authy - Google Play Store | Apple App Store
- Microsoft Authenticator - Google Play Store | Apple App Store
- Scan the QR code that appears on screen with your authentication app
- Enter the 6-digit code that your authentication app generates
Q: What are backup codes, and why have I received them?
As part of the 2FA setup process, you will receive a set of backup codes. These codes can be used to log in if you don’t have access to your phone, to disable 2FA if needed, or to enable 2FA on a new device.
You should copy these backup codes or download the provided PDF and store them securely in a safe digital repository.
Q: Will 2FA make it harder to access my account?
No. The 2FA process is quick and straightforward. After entering your password, you’ll simply confirm your identity with a one-time code. This small extra step greatly enhances your account’s security.
Q: How will the login process change?
If you choose to enable 2FA to log in to your Crowdhelix account, in addition to entering your password, you will also need to verify your identity with a one-time code sent to your authenticator app.
Members who choose to enable 2FA will be prompted to authenticate their account every 30 days when logging in to Crowdhelix.
Q: Why is Crowdhelix adopting 2FA now?
Cybersecurity threats are becoming more sophisticated. 2FA adds an essential layer of protection, making it much harder for attackers to gain unauthorised access even if they obtain your password. This move aligns Crowdhelix with security best practices for research and innovation platforms.
Q: What benefits does 2FA provide for Crowdhelix members?
2FA significantly strengthens account security, helping protect your data, collaborations, and personal information. It also reinforces trust across our global community by ensuring all accounts are better secured.
Q: Where can I get help or more information?
Please contact [email protected] for assistance.
Crowdhelix is committed to keeping your data safe while enabling secure, seamless collaboration. Thank you for your continued support as we enhance our platform’s security.