Crowdhelix Becomes ISO Certified Leader in AI Governance for Open Innovation

Stronger reassurance that AI‑driven insights in ReviewIQ and across our platform are built and operated within a clear, independently certified governance framework.

For Crowdhelix members, this certification means:

• Greater confidence that AI‑supported activities such as research evaluation, partner matching and collaboration decisions are subject to consistent quality, risk and impact controls.

• Clearer visibility over how data is handled and how AI systems behave, making it easier to explain and justify the use of ReviewIQ and our platform to internal and external stakeholders.

• Increased assurance that there are structured processes to identify, address and learn from any AI‑related issues, feeding into continuous improvement of the tools you rely on.

• A closer alignment with emerging AI best practice and regulation, helping your organisation feel more comfortable scaling its use of ReviewIQ and our wider AI capabilities over time.

Why this matters for Crowdhelix members

For our community of researchers, universities and innovative companies, ISO 42001 provides independent assurance that AI within the Crowdhelix platform is governed through a structured management system, not ad‑hoc tools. It means risks, impacts and opportunities associated with AI are systematically assessed, treated and reviewed through formal policies, impact assessments and management reviews.

In practice, this strengthens trust in how insights are generated and shared across the network, particularly where AI touches research evaluation, collaboration decisions or sensitive data. Members can be confident that AI use is aligned with principles such as fairness, accountability, transparency and human oversight, which are explicitly embedded in our AI objectives and policies.

What it means for users of ReviewIQ

ReviewIQ, our AI‑enabled product evaluation and review support environment, is governed by the same ISO 42001 Artificial Intelligence Management System (AIMS) that covers all approved AI systems at Crowdhelix. This means its lifecycle, from design and development, through deployment and ongoing monitoring, is controlled by documented processes that require clear requirements, robust testing, impact assessment and defined deployment criteria before release.

Data used in AI systems is subject to strict requirements for quality, provenance, preparation and ongoing review, all recorded in our AI asset and resource registers. For ReviewIQ users, this translates into greater confidence that underlying models and workflows are built on well‑governed data, are monitored for performance and bias over time, and can be explained and audited through comprehensive technical and management documentation.

Strengthening responsible and explainable AI

The Crowdhelix AI Management System is built on a Plan‑Do‑Check‑Act cycle, with defined roles, responsibilities and controls for AI producers, providers and users across the organisation. Regular AI risk and impact assessments consider potential effects on individuals, groups and society, including areas such as privacy, fairness, safety and environmental or societal impacts.

Our policies require detailed technical and user‑facing documentation for AI systems, giving users clear information on purpose, intended use, limitations, human oversight requirements and incident communication. External stakeholders, including customers and partners, are supported through defined channels for raising concerns or reporting adverse impacts, which are then handled through our AI concern and incident processes.

Crowdhelix is a leader in AI governance

By implementing ISO 42001:2023 across our AI activities, Crowdhelix is positioning itself at the forefront of responsible AI management within the research and innovation ecosystem. The certification formalises an approach that integrates ethical design, secure development, supplier oversight and transparent communication into every stage of the AI system lifecycle.

This gives members and partners a robust foundation on which to build AI‑enhanced collaboration and evaluation workflows, knowing that governance, compliance and continual improvement are embedded into our platform’s core. As regulatory expectations around AI continue to evolve globally, our certified AIMS provides a stable, internationally recognised framework that helps future‑proof the way our community uses AI to accelerate open innovation.

“Our goal has always been to ensure that AI in the Crowdhelix ecosystem is not only powerful, but governed in a way that our members can trust,” says Crowdhelix CTO, Paulo Favinha. “ISO 42001 certification validates that commitment, and gives our ReviewIQ users and wider network the assurance that responsible, explainable and high‑quality AI is built into the platform by design, not added as an afterthought.”

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